Wheeebo

1. Controller

Oceanos Inc.
Head office: Shibuya-ku, Tokyo, Japan
Representative Director: Ryo Maeda

2. Scope

This Policy applies to our websites, online forms, and any services we provide where this Policy is displayed or linked.

3. Definition of Personal Information

"Personal Information" has the meaning set forth in the APPI, including information relating to a living individual that can identify a specific person by name, date of birth, or other description, and information that can be easily matched with other information to identify a specific person.

4. Methods of Collection

We collect Personal Information in a lawful and fair manner, including when you submit forms, create accounts, communicate with us, or use our services. We may also collect certain information automatically through cookies and similar technologies.

Categories of information we may collect include: name, contact details (address, telephone number, email), inquiry details, cookie identifiers, IP address, device information, and browsing history.

5. Purposes of Use

We use Personal Information for the following purposes:

• To provide, operate, and improve our services
• To respond to inquiries and to send notices and communications
• To analyze usage to develop and improve products and services
• For marketing, surveys, campaigns, and advertising (with consent where required)
• To prevent and respond to fraud, security incidents, and violations of our terms

If we intend to use Personal Information for purposes materially different from the above, we will obtain your prior consent or provide notice as required by law.

6. Provision to Third Parties

We will not provide Personal Information to third parties without prior consent except where permitted under the APPI, including where required by law; to protect life, body, or property; for public health or the sound growth of children; or when cooperating with government or local authorities. We may provide Personal Information to service providers within the scope necessary to achieve the purposes of use.

7. Entrusted Processing (Processors)

We may entrust the handling of Personal Information to third-party service providers for the purposes stated above. In such cases, we select processors based on appropriate criteria and exercise necessary and appropriate supervision, including contractual obligations regarding confidentiality, purpose limitation, security measures, and restrictions on sub-processing.

8. Joint Use

We do not currently conduct joint use of personal data as defined under the APPI. If we commence joint use, we will disclose the categories of data, scope of joint users, purposes of joint use, and the name of the party responsible for management, and update this Policy accordingly.

9. Cross-Border Transfers

We may transfer Personal Information to recipients located outside Japan, including to countries that may not provide the same level of data protection as Japan. In such cases, we will obtain consent where required, and take measures required by the APPI, such as ensuring that the recipient maintains an equivalent level of protection, and providing information about the foreign country's data protection system and the recipient's security measures upon request.

10. Security Measures

We implement organizational, human, physical, and technical security measures to prevent unauthorized access, leakage, loss, or damage of Personal Information. Measures include assignment of responsible personnel, access controls, training, monitoring, encryption in transit, and other safeguards appropriate to risk.

11. Retention and Deletion

We retain Personal Information only as long as necessary to achieve the purposes of use or as required by laws and regulations, and will delete or anonymize it without undue delay once such purposes have been achieved.

12. Requests for Disclosure and Other Rights

You or your agent may request notification of purposes of use, disclosure, correction, addition, deletion, cessation of use, or cessation of third-party provision of your retained Personal Information (collectively, "Disclosure, etc."). We will respond in accordance with the APPI and our procedures. For details on how to make a request, identity verification, and fees (if any), please contact us via the contact point below.

13. Cookies and Similar Technologies

We use cookies and similar technologies to improve site functionality, analyze usage, enhance services, and deliver advertisements. You can disable cookies through your browser settings, but some features may not function properly. When we use specific analytics or ad tools, we will provide the tool names and opt-out methods separately.

14. Encryption of Communications

Our websites support TLS (Transport Layer Security) to help protect the confidentiality and integrity of communications.

15. Contact

For questions, requests, or complaints regarding this Policy or our handling of Personal Information, please contact us at:

Privacy Inquiries Desk
https://www.wheeebo.com/contact/

16. Changes to this Policy

We may amend this Policy as necessary. Unless otherwise specified, amendments will take effect when posted on our website.

Enacted: August 10, 2024

Last updated: December 21, 2025